At ArtisiDigital, we sell digital products that are delivered electronically. Due to the nature of digital goods, physical returns are not possible.

Refund Eligibility

Refunds may be considered only in the following cases:

• The digital product was not delivered due to a technical issue caused by us.

• The license key or digital access provided is invalid at the time of delivery.

• The product delivered is materially different from the description on the product page.

Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after purchase.

• Incompatibility with the customer’s system or device.

• Incorrect use of the product.

• Failure to review product details before purchasing.

Refund Requests

All refund requests must be submitted within 7 days of purchase by contacting us via email. Please include your order number and a description of the issue.

Delivery Issues

If you do not receive your digital product within the expected timeframe, please contact us and we will assist you promptly.

Contact

For refund-related inquiries, please contact us at:

Email: shop@artisidigital.shop